How to post JGraphX questions

Before posting:

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  The JGraphX User Manual gives an introduction to using JGraph. If you ask a question that is in the User Manual, well...

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  Search through the previous forum questions using the search facility.

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  If the question is a general Java/Swing question try the Sun tutorials or do a google search for the question.

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  If you want to know what the changes between two versions are look at the files name ChangeLog in your distribution.

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  If you have a memory leak, please find the leak using a memory profiling tool ( JProfiler do a ten-day trial ) . We fix any leaks we find in the JGraph library, it is probable, however, that the leaks are in the application code you have written around JGraph.

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If these areas do not solve your problem please provide these pieces of information when posting.

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  If the problem is a Null Pointer Exception (NPE) provide the stack trace ( the list of methods calls up to that execution point ). If you can, post a suggestion as to why the pointer was null.

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  Always post which version of JGraphX you are using.

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  Please always use the code formatting tools ( the 'preformatted text' button about the edit box ) when displaying code and try to ensure the indenting looks correct on the preview.

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  Please don't write 'URGENT' or "HELP!!!", it annoys the forum bot.

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  Do not double post. It isn't fair on other users and just creates work for us deleting them.

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  Please don't post huge amounts of code, focus on the important areas. A link to a small working example makes your chances of getting a bug looked at much better.

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  Do not write "bump" on threads, they will not be answered. If you have further information as a result of analysing your problem for longer, you are welcome to post that.

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  Remember, if you are using JGraphX free of charge, people are helping you in their own time, be respectful and accept that sometimes nobody has time to answer your question.

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